Privacy Policy for CapHarbor

Effective Date: [December 22, 2025]

CapHarbor ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website (www.caphabor.com) or purchase our products. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information to provide and improve our services:

• Contact Information: Name, email address, phone number, and shipping address (required for order fulfillment and delivery).
• Transaction Details: Order history, payment method preferences (e.g., cash-on-delivery (COD) details), and purchase amounts.
• Technical Data: IP address, browser type, device information, and browsing activity (e.g., pages visited, products viewed) via cookies and similar tracking tools.
• Voluntary Information: Feedback, survey responses, or account preferences (if you choose to create an account).

2. How We Use Your Information

Your personal data is used for the following legitimate purposes:

• Process and deliver your orders, including coordinating COD payments and shipping.
• Provide customer support (e.g., addressing inquiries, resolving issues with your order).
• Improve our website, products, and services based on browsing and purchase patterns.
• Send important updates (e.g., order confirmations, delivery notifications) via email or SMS.
• Personalize your shopping experience (e.g., recommending products based on your interests).

We will never use your information for marketing purposes without your explicit consent.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following circumstances:

• With trusted service providers (e.g., shipping carriers, payment processors) who assist in fulfilling orders or providing services, and who are bound by confidentiality obligations.
• To comply with legal requirements, such as responding to subpoenas, court orders, or regulatory requests.
• To protect our rights, property, or safety, or the rights of other users (e.g., preventing fraud or unauthorized activities).

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted data transmission, and restricted access to sensitive information. However, no online platform is 100% secure, and we cannot guarantee absolute protection against cyber threats.

5. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) to enhance functionality and track usage. Cookies help us remember your preferences, optimize page loading, and analyze traffic. You can manage or disable cookies via your browser settings, but this may limit certain features of the website.

6. Your Rights

You have the right to:

• Access, review, or correct your personal information by contacting our support team.
• Request the deletion of your data (subject to legal obligations, such as retaining order records for tax purposes).
• Opt out of non-essential communications (e.g., marketing emails, if applicable).

To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

7. Minors’ Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we discover we have collected data from a minor without parental consent, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after the update constitutes acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: marissama222555@gmail.com

Thank you for trusting CapHarbor with your personal information. We are dedicated to protecting your privacy and providing a secure shopping experience.